Thomas is a retail financial services and regulatory lawyer with over 28 years of experience gained in Edinburgh and London, both in private practice and inhouse at a major UK bank and later at an international private bank.
Thomas’ clients range from leading international banks, lenders, card companies and technology companies, to niche service providers, FinTechs and start-ups. He has extensive experience in implementing legal and regulatory change, and has provided thought leadership on most major implementation projects since before 2000. He advises on both UK and EU-level regulation.
Thomas advises on a large range of retail and SME financial services topics, allowing him to give holistic advice to clients on their full suite of products and services. His areas of specialism include:
- payment services and electronic money
- current and savings accounts
- cash management solutions and client money
- personal and small business loans and overdrafts
- mortgage lending
- cards – credit, debit, prepaid, charge and virtual
- insurance distribution
- funeral plans
- financial services aspects of cryptoassets and stablecoins
- Consumer Duty
- making communications simple to understand and accessible
- customer journeys – face to face, over the phone, and digital
- commercial contracts with financial services requirements, including outsourcing and the EU Digital Operational Resilience Act
- regulatory implementation and outcomes for policy and processes
- retail regulatory compliance