Thomas is a retail financial services and regulatory lawyer with over 28 years of experience gained in Edinburgh and London, both in private practice and inhouse at a major UK bank and later at an international private bank.

Thomas’ clients range from leading international banks, lenders, card companies and technology companies, to niche service providers, FinTechs and start-ups. He has extensive experience in implementing legal and regulatory change, and has provided thought leadership on most major implementation projects since before 2000. He advises on both UK and EU-level regulation.

Thomas advises on a large range of retail and SME financial services topics, allowing him to give holistic advice to clients on their full suite of products and services. His areas of specialism include:

  • payment services and electronic money
  • current and savings accounts
  • cash management solutions and client money
  • personal and small business loans and overdrafts
  • mortgage lending
  • cards – credit, debit, prepaid, charge and virtual
  • insurance distribution
  • funeral plans
  • financial services aspects of cryptoassets and stablecoins
  • Consumer Duty
  • making communications simple to understand and accessible
  • customer journeys – face to face, over the phone, and digital
  • commercial contracts with financial services requirements, including outsourcing and the EU Digital Operational Resilience Act
  • regulatory implementation and outcomes for policy and processes
  • retail regulatory compliance

Insights

Read the latest articles and commentary from Shoosmiths or you can explore our full insights library.