What platform do you use for your webinars?

All webinars are hosted via Zoom. For more information about Zoom webinars, please click here.

How do I log in to the webinar?

You can access the webinar from 5 minutes before the start time. Simply click the webinar link in your confirmation email, reminder email, or calendar invitation.

Your browser will open automatically. Select ‘Launch meeting’, then enter your full name, the email address you registered with, and the webinar password. Finally, click ‘Join webinar’.

If the webinar has not yet started, a message will appear on screen confirming that the session will begin shortly. When the webinar opens, you will be notified that it is being recorded—select ‘Continue’ to enter.

How do I access the webinar via a mobile device or tablet?

On your mobile device or tablet, click on the webinar link provided by our Events team and one of two things will happen after your browser opens:

• if you have the app on your device already, the app will open up automatically and you will be prompted to input in your log in details - you will then join the webinar
• if you do not have the Zoom app installed, you will be asked to download it. Once the app is installed, you can click on the webinar link again from your confirmation email and you will enter the webinar.
• The Zoom app is available for Android and iOS devices. Click on the appropriate link below to download the app.
• Zoom Cloud Meetings app (Android)
• Zoom Cloud Meetings app (iOS)
• you will see an option at the bottom of the screen to dial in to the webinar – click the link, call the first number on the list and key in the webinar ID and passcode, followed by #. You will have now entered the webinar.

Do I need to mute myself on the webinar?

No. All attendees are automatically muted throughout the webinar.

I have joined the webinar but why cant I hear the panellists?

Panellists often mute themselves until the webinar begins.

You can test your sound by clicking ‘Audio Settings’ (bottom-left corner of your Zoom window) and selecting ‘Test Speaker’. If you cannot hear the test sound, try switching to a different speaker device.

The webinar has begun but I still cant hear the panellists what should I do?

Try the following:

• Check your device volume and ensure it is not muted.
• In Zoom, click ‘Audio Settings’ and select a different speaker from the drop-down menu.
• Click the arrow next to ‘Audio Settings’ and choose ‘Switch to Phone Audio’. Select your location and dial 0330 088 5830, then enter the Webinar ID when prompted.

Can I ask questions during the webinar?

Yes. We aim to answer as many questions as possible during or at the end of the session. Any questions we cannot cover will, where possible, be addressed in our post‑webinar takeaway notes.

To submit a question, hover at the bottom of your screen, click the Q&A icon, type your question, and select ‘Send’.

Can I change the video layouts of panellists?

To ensure you receive the best experience during our webinar, we will select the most appropriate video layout for attendees in advance, taking into consideration the format of session. You will not be able change the layout through your settings.

Are the webinars recorded?

Most webinars are recorded and uploaded to our website shortly after the session. You will receive an email notification once the recording is available.

Please note: Paid-for webinars are not recorded.

All previous webinar recordings and takeaway notes can be found here.

Where can I provide feedback?

We would really value your feedback. Please take a moment at the end of the webinar to complete our online survey.

You can also share feedback directly with the events team at events@shoosmiths.com.

Where can I find out about future webinars?

You can browse and register for upcoming webinars on our events webpage.

Where can I sign up to receive mailings or update my mailing preferences?

To receive our latest insights and legal updates, you can sign up here.

You can update your details and preferences at any time via our preference manager.

We look forward to connecting with you!