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ARTICLE | 2 min read
Financial services in 2026
Innovation meets risk
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Published: 20 January 2026
Author: Daren Allen

AI & digital transformation

AI is no longer optional – it’s integral. This year most finance functions will deploy AI for predictive analytics, portfolio optimisation and real-time decision-making. These tools unlock efficiency and insight, but they also raise governance and cyber security challenges. Firms must embed transparent AI frameworks and align with regulatory roadmaps to avoid costly missteps – something that is often a secondary consideration to adoption. Our recent study of AI governance found that more than a third of respondents (37%) had designed an AI framework but had not implemented it yet. Those who get this right will turn compliance into a competitive advantage.

Embedded finance

Payments, lending and insurance are now woven into everyday platforms – from retail apps to mobility services. This trend is reshaping customer expectations and revenue models. For financial institutions, opportunity comes with responsibility: robust third-party risk management and clear liability structures are essential. Without them, innovation could quickly become increased exposure.

ESG integration

Investor appetite for sustainable assets remains strong. Green bonds and sustainability-linked loans surged last year and will continue to dominate. Regulatory enforcement is tightening, so firms must invest in data quality and reporting infrastructure now. ESG isn’t just a compliance exercise – it’s a growth strategy that attracts capital and builds trust.

New business models

API-first banking, ecosystem partnerships and private credit expansion are redefining the sector. These models promise agility and scale, but resilience must keep pace. Innovation without governance is a recipe for increased risk. The winners will be those who combine technology with trust and growth with sustainability.