Charlotte Tilbury is a global beauty powerhouse, renowned for innovation and creativity. We help them stay agile and compliant across global markets by guiding them through complex regulatory requirements. Behind the scenes, Shoosmiths plays a pivotal role in supporting this dynamic business as it continues to grow and evolve.

Our relationship spans every facet of Charlotte Tilbury’s operations, delivering legal expertise that enables the brand to stay ahead in a fast-moving sector. From navigating complex regulatory landscapes across multiple jurisdictions to advising on cutting-edge technology and AI, our team ensures legal solutions are aligned with business ambition.

Our team works closely with their IT function, providing both strategic and day-to-day advice on commercial contracts and emerging technologies like AI.

We support their procurement and supply chain operations, ensuring logistics and supplier arrangements run smoothly. And when disputes arise, we step in with robust representation and counsel to protect their interests.

Ashleigh Hegarty, Chief Legal Officer at Charlotte Tilbury says: “The Shoosmiths team has a deep understanding of the consumer and retail sector and the unique challenges our business faces. Their support is consistently excellent—commercial, pragmatic, and tailored to our needs. Shoosmiths brings value by not only navigating complex legal landscapes but by proactively identifying risks and ensuring their advice supports our wider business objectives. They see the end game and provide honest, clear communication about matter progress, potential outcomes, and costs.”

Beyond transactional work, we’ve invested in the partnership. In 2025, we hosted Charlotte Tilbury’s global legal summit in London and delivered bespoke training for their legal team. We also welcomed a Charlotte Tilbury trainee into our litigation team through a reverse secondment—strengthening collaboration and knowledge-sharing.