Episode 3 of our podcast series sees partner Suzanne Taylor and paralegal Rida Sheikh discuss the FCA’s new Consumer Duty in relation its impact on the Customer Journey.
The Impact of the new Consumer Duty on the lifecycle of a Credit Agreement series is brought to you by the Financial Services team at UK law firm Shoosmiths.
Watch episode 3 of the podcast recording below -
To find out more about the FCA’s new Consumer Duty, please visit our dedicated Consumer duty hub.
Disclaimer
This information is for general information purposes only and does not constitute legal advice. It is recommended that specific professional advice is sought before acting on any of the information given. Please contact us for specific advice on your circumstances. © Shoosmiths LLP 2024.