Conduct Risk Update & a new Consumer Duty

The webinar, recorded live from Shoosmiths in London on the 25th October 2021, will bring you up to date with conduct risk developments and considers the far-reaching impact of the FCA’s proposed new Consumer Duty. Brought to you by Shoosmiths on behalf of the Building Society Association, with guest speakers from Ernst & Young.


  • Elaine Morton – Head of Legal, Conduct Risk & Compliance, Building Society Association
  • Heather Alleyne – Partner, Ernst & Young LLP
  • Geoff May – Associate, Shoosmiths
  • Stephen Dawson – Partner, Shoosmiths
  • Thomas Morrison – Principal Associate, Shoosmiths
  • Brendan Gilroy – Director, Ernst & Young LLP

Watch the webinar below:



This information is for general information purposes only and does not constitute legal advice. It is recommended that specific professional advice is sought before acting on any of the information given. Please contact us for specific advice on your circumstances. © Shoosmiths LLP 2024.



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